Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mikel Bruce

Mikel Bruce

December 12, 2025

5  out of  5
rating by Mikel Bruce
"I have been using Tim's office for auto and home for about 10 years and their service is always stellar regardless of who I speak with."
Profile photo of Kenneth Lanzer

Kenneth Lanzer

December 11, 2025

5  out of  5
rating by Kenneth Lanzer
"I never have to wait long to hear back from Steve, Tim, or staff at Tim Giblin's State Farm office. In this day in age when you rarely ever get to talk to a live person, or spend 20 minutes on hold, pressing numbers on your phone - their office gets back to you within 24 hours or less! A pleasure doing business with them! Tim just called me for an annual review of my insurance coverage. Tim was extremely helpful in explaining my current coverage as well as options / additions I may want to consider - but no pressure just helpful information! Thanks!"
We responded:
"Thank you for the wonderful review, Kenneth! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Lilly Bin

Lilly Bin

December 8, 2025

5  out of  5
rating by Lilly Bin
"I have all my Insurance policies with Tim Giblin -State Farm Insurance Agent- for more than 40 years. Excellent protection, information and ethical services. Best team !"
Profile photo of Larry Walther

Larry Walther

December 6, 2025

5  out of  5
rating by Larry Walther
"While informing the agency about a new car purchase, and adding it to our policy, I was "educated" about strategies to save money and provide for the most cost effective coverage. I appreciate the commitment to customer service provided by Tim Giblin Agency, and Leticia in particular!"
Profile photo of Mark Tuttle

Mark Tuttle

December 6, 2025

5  out of  5
rating by Mark Tuttle
"I have been a client of Tim Giblin for many years. Along with his office team he has always provided prompt and personal service. Especially helpful has been Steve Sherman. Tim's office is the epitome of old school personal advice and direction. I am sorry State Farm has decided not to write any new homeowner's policies in California, but I can't blame them for their decision ."
Profile photo of Robert Cass

Robert Cass

December 5, 2025

5  out of  5
rating by Robert Cass
"Tim has been our insurance agent since 1985. We really appreciate working with Tim and his staff. I always felt any insurance claim/questions were handled very professionally and thoughtfully. Almost like family."
Profile photo of Cinthya Moore

Cinthya Moore

December 5, 2025

4  out of  5
rating by Cinthya Moore
"Leticia has provided us with great customer service. She has handlded all of our needs with patience and positive attitude."
Profile photo of Dick Nolan

Dick Nolan

December 3, 2025

5  out of  5
rating by Dick Nolan
"I have been with Tim's agency for several years. He has covered all my insurance needs with true professionalism. I generally work with Steve in his office. Steve is a pleasure to work with."
We responded:
"Thank you for the 5-star review Mr. Nolan. I am glad you are happy with our service! Steve has been working here for 28 years and he does a great job."
Profile photo of Robert Nakazawa

Robert Nakazawa

August 22, 2025

5  out of  5
rating by Robert Nakazawa
"Today, I had the opportunity to secure a very important earthquake policy with Steve Sherman, my agent at State Farm Insurance. Steve is very thorough and presented me with two alternative policies which carried different levels of coverage. I am appreciative of his thorough analysis and excellent service delivered in a timely fashion. Very much appreciated!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Steve was able to provide you with thorough options and excellent service to meet your earthquake insurance needs. Your satisfaction is our top priority, and we truly appreciate your trust in us. If you have any questions or need further assistance in the future, please don’t hesitate to reach out!"
Profile photo of Daniel Woods

Daniel Woods

September 10, 2024

5  out of  5
rating by Daniel Woods
"Always fast and dependable. Great team to have on your side."
We responded:
"Daniel, thank you for your kind words and the 5-star rating! I'm glad to know you find our team fast and dependable. We're grateful to have you on our side. If you ever need anything, don't hesitate to reach out. - Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of Jeanne O'Leary

Jeanne O'Leary

August 19, 2024

5  out of  5
rating by Jeanne O'Leary
"Always responsive and great customer service! Thanks Tim!"
We responded:
"Jeanne, thank you for your kind words and positive review. I'm glad to know you appreciate our responsiveness and customer service. If you ever need further assistance, don't hesitate to reach out. - Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of patty flanagan

patty flanagan

August 10, 2024

5  out of  5
rating by patty flanagan
"We are very happy that our State Farm business has been taken over by Tim Giblin. We were with Brian Giblin for many years and always received the best possible assistance in what ever we needed. I except that Tim Giblin’s office will be the same excellent service. We have 2 cars and our home insurance with StateFarm. Sincerely, Michael and Patty Flanagan"
We responded:
"Hey Patty, Thank you for the review, I will continue your excellent service that you had at my brother's office. My brother appreciated your business, but more importantly the friendship with you and Michael. We all miss my brother. Regards, Tim Thanks so much for your kind words! I'm glad you're happy with our service and that you had a great experience with Brian. Our office is committed to providing the same excellent service for your car and home insurance needs. If you ever need anything, we're here to help! - Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of Jo Hardy

Jo Hardy

July 11, 2024

5  out of  5
rating by Jo Hardy
"Tremendous service on total loss auto claim. Fast, fair with excellent communication throughout the process."
We responded:
"Thank you for sharing your experience, Jo! I'm glad to hear you found our service tremendous, fast, and fair with excellent communication. We're grateful for your kind words and are here for any future insurance needs you may have. - Tim Giblin, State Farm Insurance Agent, Escondido, CA"
Profile photo of hamid waleh

hamid waleh

June 15, 2024

5  out of  5
rating by hamid waleh
"we love the prompt service and knowledgeable staff. My wife's got hit by another driver and we couldn't get any response from their insurance, Mr.Giblin and staff took care of us. Fix Auto did a great job and we are whole again. Thank you Mr.Giblin , all the staff, and State Farm for helping us."
We responded:
"Hamid, we are thrilled to have been able to assist you and your wife during a challenging time. I'm pleased to hear that our team provided exceptional service to help you get back on track. Thank you for trusting us with your insurance needs! - Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of T Solis

T Solis

June 4, 2024

5  out of  5
rating by T Solis
"Tim, Lisette are very knowledgeable, helpful and patient when answering our questions and concerns regarding our policies. We appreciate their prompt service, as well as the convenience of the website."
We responded:
"We're pleased to hear that you found Tim and Lisette knowledgeable, helpful, and patient in addressing your policy questions and concerns. We're grateful for your positive feedback on our prompt service and convenient website. Thank you for choosing our office for your insurance needs! Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of Kevin Calhoun

Kevin Calhoun

May 30, 2024

5  out of  5
rating by Kevin Calhoun
"Tim is a true professional in all phases of personal financial protection. I have had the pleasure of having Tim Giblin's team settle my claims effectively. Kevin Calhoun Eagles Nest Eldercare Homes"
We responded:
"Thank you for the 5 star review Kevin-Tim"
Profile photo of Dan “Budda-boone” Forster

Dan “Budda-boone” Forster

May 23, 2024

5  out of  5
rating by Dan “Budda-boone” Forster
"Tim Giblin from State Farm was an absolute lifesaver when someone ran into our Jaguar in a parking lot and left without leaving a note. He promptly referred us to Fix Auto in Escondido, who did an outstanding job with the repair. Tim's professionalism and commitment to his clients are truly commendable. He made a stressful situation much more manageable. I highly recommend Tim Giblin and State Farm for anyone looking for reliable insurance and excellent service"
We responded:
"Dan, thank you for sharing your experience with our office. I'm pleased that we could assist with the repair of your Jaguar and make a stressful situation more manageable for you. Thank you for recommending us for reliable insurance and excellent service! Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of Theresa Gomez

Theresa Gomez

May 23, 2024

5  out of  5
rating by Theresa Gomez
"I have had auto and home insurance with Tim Giblin for 40 years. Great service, always available. Has covered water damage to home and auto damage from a hit and run without any problems."
We responded:
"Hi Theresa, Thank you for the 5 star review. I am glad to had a loyal customer like you and we were very happy to fulfill the promises make when we sold you the policies many years ago. We will continue to be available and ready to give you great service.-Tim"
Profile photo of John Pimentel

John Pimentel

April 30, 2024

5  out of  5
rating by John Pimentel
"Family has been with Tim Gilblin and State Farm for many years. Any time we file a claim Tim and his team always go above and beyond to make sure things are handled correctly and we are taken care of. Would recommend them to anyone looking for insurance."
We responded:
"I am glad to be your family insurance agent and will continue to give you good service. Thank you for the recommendation.-Tim"
Profile photo of America Working

America Working

April 17, 2024

5  out of  5
rating by America Working
"Extremely professional agents, and friendly staff! No matter what problems I had with any of my vehicles Tim always jumped in and helped out! If you're looking for the best, stop here!"
We responded:
"America Working, thank you for the positive review! It makes us incredibly happy to know that we were able to help you with your insurance needs. - Tim Giblin - State Farm Insurance Agent"
Profile photo of susan schaefer

susan schaefer

March 27, 2024

5  out of  5
rating by susan schaefer
"Tim Giblin has been my insurance agent for 44 years. He has been a huge help over the years with homeowner needs and car insurance. In July of 2023 my home suffered severe damage from a county tree falling on my property. Tim was with me every step of the way and State Farm paid my entire claim. I am so grateful for his office staff and how good they have been to me for all these years. They remain service oriented when so many others have lost that art form. Thanks so much Tim for your continued excellence of service."
We responded:
"Wow, thank you for the glowing review, Susan! We are delighted to have been able to assist you for the past 44 years with your homeowner and car insurance needs. It was our pleasure to support you through the challenging time with the tree damage, and we are thrilled that State Farm was able to cover your entire claim. Our team is grateful for your kind words and we look forward to continuing to provide you with excellent service for many more years to come. - Tim Giblin - State Farm Insurance Agent, Escondido, CA"
Profile photo of Gary Szytel

Gary Szytel

March 1, 2024

5  out of  5
rating by Gary Szytel
"I have had my personal and business insurance with Tim Giblin's State Farm agency for over 45 years. He has always given first class service and attention to all of my needs and cconcerns. I give this agency my highest rating and recommendation.,"
We responded:
"We love seeing reviews like this, Gary! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Profile photo of Marcus Collins

Marcus Collins

February 29, 2024

5  out of  5
rating by Marcus Collins
"I have been with Tim for many years. The service has always been exceptional the staff has been friendly and helpful in every way. I just had a claim and they took care of it with no fuss or headaches."
We responded:
"Wow, thank you for the five-star rating, Marcus! Our team strives to provide quality coverage and service, so we’re glad to hear we’ve met your expectations! We hope to provide you with excellent customer service and coverage for years to come!"
Profile photo of Robert Nolan

Robert Nolan

February 22, 2024

5  out of  5
rating by Robert Nolan
"Tim Giblin and his team really came through for us when our prior homeowner's insurance was not renewed. They have been able to answer all questions and do follow ups with us to be sure we are adequately insured. We also moved over our auto policies. Great rates and easy payment plan. Highly recommend them for your insurance needs. Holly N."
We responded:
"Hi Holly, thank you for trusting us with your home insurance and for moving you auto policies to us when you were comfortable with our level of service. Your business is appreciated, and referrals are welcome. Tim Giblin"
Profile photo of Debbie Dusharme

Debbie Dusharme

February 17, 2024

5  out of  5
rating by Debbie Dusharme
"Tim Giblin has been my agent for probably 20 years now. Tim, Steve, and his staff always go above and beyond my expectations in any situation. They are friendly, trustworthy, reliable, knowledgeable, and always find a resolution for my needs. Thank you again Tim, to you and your staff, for being the best insurance agent/agency around!!!!!!"
We responded:
"Debbie, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"